This seminar will take place on October 11 at 15:30, online via Zoom (link below)
https://videoconf-colibri.zoom.us/j/91782460464?pwd=M1bflpZYUZwukUf90AIYzAUQpm0iyF.1
Our seminars are free to attend and open to everyone. Please share with whomever may be interested.
Summary
E-commerce has experienced significant growth, accompanied by increasing customer expectations regarding product choice, and delivery times and options. To meet these expectations, retailers are being pushed to transition from rural to urban warehouse models, which escalates costs and increases the complexity of managing last-mile logistics operations. Inadequate management of these operations can lead to substantial negative economic and environmental impacts, as last-mile logistics represents the most inefficient and challenging segment of the logistics chain. The critical question is: how can last-mile logistics be managed and operated sustainably and customer-friendly? The answer may lie in coordinating supply and demand. The challenge of coordination has been facilitated by core technological innovations that accompany new selling methods, enabling the collection of massive amounts of data. Despite recent advancements in the literature on last-mile logistics demand prediction, variability and uncertainty considerations within models, and the integrated optimization of decisions like location and routing, informed by efficient data management solutions remain unresolved. This seminar presents a project to develop integrated approaches addressing literature gaps and industry needs in last-mile logistics, with a focus on sustainability and customer satisfaction.
Speaker's bio
Diana Jorge holds a PhD in Transportation Systems from the MIT|Portugal Program, awarded by the University of Coimbra (UC) in 2014. After completing her PhD, she served as an Invited Assistant Professor at UC for several months and then moved abroad to work in industry for three years. From 2015 to 2017, Diana held engineering roles at ORTEC and Ab Ovo in the Netherlands. In 2018, she worked as a data scientist for Quiqup, an instant delivery company based in London. She returned to UC in early 2019 as a post-doctoral researcher. In 2021, Diana joined Lusofona University in Lisbon as an Assistant Professor. By September 2023, she became an Assistant Professor in Operations and Logistics at the Department of Engineering and Management at Instituto Superior Técnico, University of Lisbon. Over the past decade, her industry work and research have primarily focused on modeling and addressing real-world challenges in transportation and logistics systems. Her work emphasizes sustainability objectives, including economic, environmental, and social aspects. Recently, Diana shifted her focus towards last-mile logistics and has been actively working on this topic.