Publication
Abstract
Purpose: The purpose of this paper is to identify the effects of students’ satisfaction with services on quality of academic life (QAL), formed by cognitive and affective components; and to assess the mediating effect of QOL components (cognitive and affective) on students’ loyalty and recommendation.
Year of Publication:
2018
Identifiers
ISSN:
0951-354X
Other Numbers:
2-s2.0-85047798646